Terms and conditions

These terms are the contract between you and JobRats. You accept them when you create your account. We kept them short and clear. If something doesn't make sense, ask us in Support.

1. What JobRats is

JobRats is a web service for job hunting. It gathers jobs that match your profile, helps you apply and keep track of your applications, and emails you when there's news. You use it at jobrats.com and with the JobRats extension for Chrome.

2. Who provides it and how to reach us

JobRats is a service of Monk Labs SpA, RUT (Chilean tax ID) 78.404.978-7, with its address at Las Bellotas 199, oficina 62, Providencia, Santiago, Chile («JobRats», «we»). For questions, complaints or requests, write to us from Support or at soporte@jobrats.com. We reply within 5 business days.

3. Who can use it

• You must be 18 or older.
• An account belongs to one person only. It can't be shared or sold.

4. Your account

• You sign in with your email, through a link we send you. We don't use passwords.
• You are responsible for what happens from your account, and for your details being correct and your own.
• You can download your data and delete your account whenever you want from «My account». For safety, you need to have signed in recently.
• Your account isn't deleted for not using it: we only delete it if you ask.

5. What JobRats does and what it doesn't

• JobRats suggests jobs posted by others. It is not a recruitment agency. It doesn't guarantee you'll get a job, and it isn't responsible for what the job posts say or for whether they are still open.
• JobRats only applies to the jobs you choose. The Chrome extension applies on your behalf from your own browser, with your LinkedIn session. You review each application before it's sent, unless you turn on automatic sending.
• LinkedIn and other job sites have their own rules. By using the extension, you accept that a site could limit or restrict your account for using automation tools. That risk is real, and it isn't zero. JobRats isn't responsible for what those sites decide.
• Some answers on application forms are suggested by artificial intelligence, using the details in your profile. They can be wrong, so check them. What gets sent in your name is your responsibility.
• JobRats doesn't ask for or store your passwords, and its servers don't sign in to your LinkedIn account or any other job site.

6. Trial, plans and prices

• You get a free 7-day trial, no card needed, once per email. It starts when you choose to start. If you choose a plan, we add the days you have left. Your rats look for the jobs that fit you and tell you how many they found. 5 come complete so you can try it. For the rest you see the role, the fit and the work mode; the company, the posting and the pay show once you choose JobRats or JobRats Pro. Your rats prepare 5 applications for you, with AI in all 5, and you approve sending each one. The details are in Plans. After that, if you don't choose JobRats or JobRats Pro, the app is paused: you can't use it and your rats don't search or apply. Everything of yours stays saved just as it is and comes back when you choose a plan. Meanwhile you can go to My account to pay, download your data or delete your account.
• The plans are JobRats and JobRats Pro, monthly or quarterly. The plans page shows the price and what each one includes.
• Prices are in Chilean pesos (CLP) and include Chilean VAT (IVA).
• If the price changes, we email you at least 30 days in advance. You can cancel before the new price applies.
• If you already have JobRats or JobRats Pro when prices change, you keep your price for as long as your plan stays active, even if you switch plans or turn it back on before it ends. If your plan ends and you come back, you pay the price at that time.

7. Payments and renewal

• You pay with Mercado Pago. JobRats never sees or stores your card details.
• Your subscription renews on its own: monthly plans are charged every month and quarterly plans every 3 months, until you cancel. We email you 3 days before each charge.
• Before you pay, the page shows you the plan, how much you pay today and when the next charge is.
• If you move up to JobRats Pro, the new plan starts right away and you pay nothing extra: your next charge stays on the same date, at the new price. If you move down, the change happens when what you already paid for ends. You are never charged twice.
• If a charge fails, you have 3 days of grace to update your payment method in Mercado Pago. If it isn't paid, the plan ends and we cancel the subscription in Mercado Pago.
• Payments are documented under Chilean tax rules.

8. Cancelling and refunds

• You cancel in one step from «My account». There are no more charges, and you keep access until the end of the period you already paid for.
• You have 14 days from each payment to ask for a full refund of that payment, no questions asked. Write to us from Support or at soporte@jobrats.com. The refund goes back to the same payment method and the plan ends that day.
• If we charge you something we shouldn't (a double charge, or a charge after you cancelled), we refund it in full, even after the 14 days.
• More in Cancellation and refunds.
• When your plan ends, the app is paused until you choose one, but we don't delete anything: your jobs, applications and details stay saved and you can download them from My account.

9. Coupons

• A gift coupon turns on the plan for the time it says, with no charges, and it doesn't renew on its own.
• A discount coupon lowers the charge it says. After that, the plan goes back to its normal price.
• Each coupon can be used once per person and expires on the date it says. It can't be exchanged for money.

10. Inviting friends

• If someone creates their account with your link, they get 10% off their first payment.
• When they pay their first charge, we wait 7 days. If their payment holds (no refund or chargeback), you win a reward:
  • if you already pay for a plan, your next charge is 35% cheaper. With two rewards, the second one goes on the charge after that;
  • if you don't pay for a plan (or stop paying before using it), a personal 35% coupon for your next payment, which applies on its own when you pick a plan and is valid for 120 days.
• Gift days you won before October 20, 2026 still count: they start when what you already have ends. If you subscribe while using them, your first charge starts when they run out.
• You can win up to 4 rewards a year. Rewards can't be exchanged for money.
• You can't invite yourself or create accounts to win rewards. If that happens, we may take the reward away.

11. Fair use

• You can't use JobRats for anything illegal, to send false information to employers, to access other people's data or to harm the service.
• You can't copy, resell or try to extract JobRats's code or data. In particular, you can't:
  • reverse engineer, decompile or take apart the website, the app or the extension, or try to obtain their rules, instructions or sources, except where the law expressly allows it;
  • use bots, scrapers, scripts or other automated tools (including artificial intelligence tools) to extract job offers, texts or other data from JobRats, or to use it faster or more often than a person would. The JobRats extension is the only automated tool allowed;
  • use JobRats, its texts, its design or its data to build, copy or train a service that competes with it;
  • use the JobRats brand, its name, its logo or the rat, or similar names or drawings that could confuse people, without written permission from Monk Labs SpA.
• The features that use artificial intelligence (reading your CV, suggesting answers, the help chat and the reference salary) have a daily usage cap: one for each person and one for all of JobRats. If the cap is reached, those features pause until the next day and the rest of JobRats keeps working. Each PDF you upload to read your CV counts toward your daily cap.
• If you break these rules, we may suspend or close your account. We'll email you and refund the unused part if you already paid, except in cases of fraud.

12. What belongs to JobRats

The JobRats brand, design, texts and code belong to Monk Labs SpA. Using JobRats only gives you a personal permission to use it while you have your account, not any right over any of this. Your data and your CVs are yours: we only use them to give you the service, as the Privacy policy explains.

13. Liability

• We do our best to keep JobRats working at all times, but there may be outages, changes on the job sites or errors. If that happens, we'll tell you and fix it as soon as we can.
• We aren't responsible for what employers or job sites decide, or for what the job posts say.
• Nothing here limits the rights that consumer law gives you.

14. Changes to these terms

If we change these terms, we publish the new version, tell you what changed and ask you to accept it before you keep using JobRats. If you don't agree, you can cancel and delete your account.

15. Governing law and complaints

These terms are governed by the laws of Chile, including Law 19.496 on consumer protection. If you have a complaint, write to Support first. You can also go to Chile's National Consumer Service (SERNAC) or to the competent courts where you live.